Technical Assessment of Banking solutions ensures deliveries meet business expectations
InsuranceClient Challenge
Establish a robust technical quality assessment methodology for white-label banking solutions, ensuring that deliveries meet business expectations and high technical quality standards.
Zappts' Role
Technical quality assessment of white-label banking solutions: Usability testing, Creation of all test scenarios in BDD, Monitoring of all ongoing actions to complete tested scenarios, Bug evaluation, Cross-referencing business expectations vs deliveries, Assessment using 5 main KPIs (Reliability, Usability, Efficiency, Portability, and Reach).
Results
Implementation of a comprehensive quality process that included usability testing, creation of BDD test scenarios, action monitoring, bug evaluation, and cross-referencing of expectations vs deliveries, all evaluated by 5 main KPIs (Reliability, Usability, Efficiency, Portability, and Reach).
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